Alleged organised fraud against the National Disability Insurance Scheme

Assess the integrity of new employees, contractors or third parties such as by having entry level checks, probationary periods, suitability assessments or security vetting.

Verify any requests or claim information you receive with an independent and credible source.

Match data with the authoritative source and verify relevant details or supporting evidence. Services such as the Identity Matching Service can be used to verify identity credentials back to the authoritative source when the information is an Australian or state and territory government issued identity credential. This countermeasure is supported by the Office of the Australian Information Commissioner's Guidelines on data matching in Australian government administration.

Conduct quality assurance activities to confirm that processes are being followed correctly and to a high standard and/or that material or goods are what they are claimed to be. Quality assurance checks not only improve processing standards, they can also detect potentially fraudulent activity and are a significant deterrent to fraud.

Coordinate disruption activities across multiple programs or entities to strengthen processes and identify serious and organised criminals targeting multiple programs. It can also include referrals to law enforcement agencies for those groups that reach the threshold for complex criminal investigations.