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Elaborate online job scam steals dozens of identities

Publisher
Commonwealth Director of Public Prosecutions
Date published
October 2019

Relevant impacts: Human impact, reputational impact, financial impact and business impact

A Brisbane man used two aliases to arrange an elaborate online job scam through various companies to steal the identities of 52 taxpayers. He lodged 62 fraudulent income tax returns and attempted to obtain over $565,000 in refunds. After conducting fake interviews over the phone the fraudster would email applicants to confirm they had been successful in their application for the job. He would also request a scanned copy of their driver’s license, bank account details, tax file number and shirt size. He used this information to fraudulently create myGov accounts. If they already had an account he used the information to take over their account and change the details as required. He would then link the myGov accounts to Australian Taxation Office’s online services where he would lodge false income tax returns in their names. The man was charged with 106 offences and was sentenced to 5 years in prison.

Related countermeasures

Authenticate customer or third-party identities during each interaction to confirm the person owns the identity record they are trying to access.

Automatically notify clients or staff about high-risk events or transactions. This can alert them to potential fraud and avoid delays in investigating and responding to fraud.

Allow clients, staff and third parties to lodge complaints about actions or decisions they disagree with. This may identify fraud or corruption as a cause for complaints, such as a failure to receive an expected payment.

Fraud detection software programs automatically analyse data to detect what is different from what is standard, normal or expected and may indicate fraud or corruption.

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