Fraudster targets vulnerable Australians
Date published
July 2019
Relevant impacts: Human impact, financial impact, government outcomes impact and reputational impact
A registered National Disability Insurance Scheme (NDIS) services provider accessed the accounts of 230 Scheme participants between June and August 2018. He made 392 requests for payment from the NDIS for services that he did not provide. He pleaded guilty to defrauding the NDIS of more than $370,000 and attempting to obtain a further amount of more than $85,000. The man was sentenced to 4 years in prison.
Related fraudster personas
Related countermeasures
Assess the integrity of new employees, contractors or third parties such as by having entry level checks, probationary periods, suitability assessments or security vetting.
Apply limits on requests, claims or processes, such as maximum claim amounts or time periods. Enforce these limits using IT system controls.
Verify any requests or claim information you receive with an independent and credible source.
Authenticate customer or third-party identities during each interaction to confirm the person owns the identity record they are trying to access.
Limit access to sensitive information and records.
These are penalties for customers, staff or third parties that commit fraud or do not comply with rules, processes and expectations.
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